Feature Blog

224+ Feature Updates

Emergency Response Platform for First Responders

Emergency Response Platform for First Responders

We're excited to introduce an all new emergency response platform designed for first responders. The platform is built-into the Connect ONE Dealer Application. Agencies such as police department personnel may be added as users of the platform. An agency login is different than a typical dealer login, when an agency logs into the application they will only see customer site locations they have been shared access to by the dealer, the shared access will only allow certain designated permissions. Those permissions are whether they can login to the customer site/app, activate the emergency dashboard, and/or add/modify ...

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Monitor->Options Dashboard Views

Monitor->Options Dashboard Views

The Options button on any Monitor screen now allows the requested option to open in a quick dashboard view rather than redirecting the user off of their current screen. For instance, if they are viewing Security they can quickly pull up Activity to see an event quickly and then close the Activity view and remain on the Security page. This feature also works for viewing Cameras and Automation screens as well.

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New DMP Persistent Connection Method - No Inbound Ports & Fast Command Processing!

New DMP Persistent Connection Method - No Inbound Ports & Fast Command Processing!

The DMP XR & XF Series control panels may now be programmed with a persistent connection option. Once programmed, the control panel makes an outbound connection to the Connect ONE cloud and the connection is held open. Since this is an outbound direction, no incoming ports need to be open on the customer's firewall, and since the connection is held, commands are sent back in near real-time for processing on the panel. It is the best of all worlds, no open ports and fast command processing! Please refer to the Configuration tab for the Device on the Connect ONE Dealer ...

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New DMP XF6 Fire Panels Are Now Supported!

New DMP XF6 Fire Panels Are Now Supported!

The DMP XF6 is a state-of-the-art 24V fire control panel which is both addressable and UL864 Listed for wireless. Full control and user programming capabilities are now supported within Connect ONE. Programming is similar to the XR series panels, refer to the Configuration tab for the Device on the Connect ONE Dealer Application Portal for programming instructions.

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New Multi-Sensors Supported for Temperature, Humidity, & Carbon Dioxide!

New Multi-Sensors Supported for Temperature, Humidity, & Carbon Dioxide!

The Network Gateway accepts up to 6 combination carbon dioxide/temperature/humidity sensors (all 6 connected sensors must be of the same type ex) all G01, HUM, or CO2 - see sensors below), and the same gateway can also accept multiple 1-wire temperature probes plus a fire alarm panel printer connection, at the same time. The multi-sensors use simple daisy-chain wiring on cat5e (100m – 200m total length). No calibration necessary and readings will not vary based on wire distance since the sensors report the reading via data transmission rather than by resistive changes. There may be onsite annunciation of Alarms & ...

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New Visitor Management Features and Capabilities

New Visitor Management Features and Capabilities

Connect ONE Visitor Management provides tracking of visitors and guests and integration with access control systems plus Safe Passage for self-approval of health, training, and/or legal waivers. Many of these new features can also apply with integration of external visitor management services via our webhook/api methods (webhook description in a separate section below). Once a user profile is designated as a Visitor, any users assigned to the profile are now recognized as visitors for filtering capabilities in reports and lists, and new actions exist for assigning a visitor to a host and applying check-in and check-out dates ...

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Recent Usability Improvements - November 2023

Recent Usability Improvements - November 2023

Customer Management Portal Event Rule Filter Options: Now event rule filters can be specified on-the-fly which will automatically create the associated Report when creating a new Event Rule. User Activation/Expiration: Now the user can be set with an activation and/or expiration date. Previously the system code had this capability but now the user can be set which can become global for all the user's codes and if the user doesn't have codes then the user record itself can follow the activation / expiration timing. User List Expanded: The User List report has been expanded to include deleted users, ...

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Task Integration for Guests, Visitors, or Anyone & More Enhancements

Task Integration for Guests, Visitors, or Anyone & More Enhancements

A new task integration web page link sent via email or SMS without requiring a user login. Task Rules are powerful actions which can combine just about any system command into a single button click. Now you can also provide these customized actions to any user via the Integration option found under the contact information, such as email or SMS address, and they will receive a PIN and URL link which will allow easy operation of these Tasks without requiring a login. This is a great option for guests and visitors since they do not need a login nor ...

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Camera Image Proxy Service & More Enhancements

Camera Image Proxy Service & More Enhancements

A new service for browser/application compatibility with IP Cameras. Browser and application requirements have become more stringent over the years which has caused viewing issues of certain camera devices, primarily direct IP cameras. The new Camera Image Proxy service alleviates these issues to allow direct IP cameras to be viewable in all Browsers and Apps. Camera images are acquired via Connect ONE servers and sent to the Browser/App for viewing. Customers may firewall connections to the camera(s)/NVR using the supplied IP/hostname(s) in the Dealer Manual. This service is optionally subscribed, at an additional ...

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QR Barcode Credentials & More Enhancements

QR Barcode Credentials & More Enhancements

Customer Management Portal QR Barcode Credentials: A new credential import option has been added to support QR codes. When a QR code credential is selected from Connect ONE the user can receive their QR code via email or SMS directly from Connect ONE. This makes QR codes a great option for visitors or other temporary uses since they can be emailed to the individual prior to their arrival. QR code readers onsite can scan the QR code, either printed or on-phone, for gaining access to the facility. Mobile Badge Scan Use Case: A recent use case was presented to ...

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Webhook Integration with Visitor Management Platforms

Webhook Integration with Visitor Management Platforms

Webhooks provide a universal method for integrating with other systems for entry and removal of users such as Visitor Management. The Webhooks are a part of the UserAPI and therefore the UserAPI service must be subscribed. Once configured, external systems can trigger incoming webhooks to Connect ONE to add a new user with system code including additional parameters such as activation and expiration dates. Another webhook may be triggered to deactivate a user. The integration was tested to be supported with Honeywell Sine Visitor Management. Webhook configuration is setup on the Utilities->API Integrations page.

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Hanwha Wisenet Integration, Report Enhancements & More

Hanwha Wisenet Integration, Report Enhancements & More

Customer Management Portal Reporting Filter Search: When there are many sites and users to filter within a report, the new search options will provide faster access to filter by site and users to assist in running reports effortlessly. Reporting->Pending System Codes Report: A new reporting filter option for System Code listing exists which will show all codes in a "Pending" status. Pending status includes, pre-activation and pre-expiration. Users->System Code Activity Audit Report: Now when viewing a user and their System Codes, a report option will appear labeled, "Activity Audit". This will run a report, screenshot below, on ...

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Showing 25-36 of 224 features