Feature Blog
224+ Feature Updates
January 20, 2026
Improved 2N Connectivity via My2N Cloud
We've recently improved 2N device connectivity within Connect ONE. You can now establish connectivity to 2N devices using the My2N cloud rather than relying on inbound port forwarding. This is accomplished through a My2N service called Remote API Access (RAA), which allows Connect ONE to communicate securely through the My2N cloud. Enabling Remote API Access (One-Time Setup) To enable this service, please send an email to integrations@2n.com requesting that Remote API Access be added for your Company Id. Your Company Id can be found in the address bar when you’re signed into the ...
Read MoreJanuary 13, 2026
Recent Usability Improvements - January 2026
Customer Management Portal Onscreen Alerts: Updated High and Critical alerts to display one event per alert, improving clarity and allowing individual event acknowledgment. Enhanced Linking Between Safe Passage & Task Integration: Task Integration enables guests and visitors to control designated system functions, such as unlocking a door or gate, without an app, and can now be more easily linked to Visitor and Safe Passage check-in. Enhanced Visualization of Sites and Areas: Users may assign customizable colors to sites and areas on their own. This enhancement makes it easier than ever to quickly interpret, identify, and distinguish between different activities or ...
Read MoreDecember 5, 2025
Recent Usability Improvements - November/December 2025
Customer Management Portal Additional Event Detail in Reports: Reports now include additional detail, including playback from connected NVRs at the exact time of the event. Previously, additional detail was limited to only the most recent activity. Report PDF Attachment: Emailed reports will now always include a PDF attachment, regardless of the number of events. Custom Badge Barcode & More Template Options: The number of available custom badge templates has increased from 7 to 11. Additionally, custom barcodes—generated from any custom field value—can now be added to badges in UPC-A, Code 39, or QR formats. Single Sign-On Authentication Methods: Authentication methods can ...
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December 2, 2025
Enhanced Visualization of Sites and Areas
We’ve introduced a powerful new visualization feature that allows users to assign customizable colors to sites and areas. This enhancement makes it easier than ever to quickly interpret, identify, and distinguish between different activities or statuses at a glance. With flexible color settings, you can create meaningful visual cues—whether highlighting high-priority areas, differentiating operations, or grouping related sites. The new color-coding system improves clarity, reduces visual clutter, and helps users navigate with confidence.
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October 13, 2025
Fire Alarm Zone/Point Status on GeoView Mapping from Edwards, Notifier/Firelite, and Mircom Control Panels
Enhanced Commercial Fire Alarm Integration The Commercial Fire Alarm Integration has been expanded. This integration provides a unified dashboard for both security and fire alarm events, along with support for mass notification systems and instant event alerts via email, text message, and/or app push notifications.Now, you can also create Virtual Zones/Points and plot them on GeoView Satellite or Floorplan Maps. Zone and point statuses automatically update through full-data capture from the fire alarm printer output connected to a serial network gateway.Additionally, the same network gateway can support temperature sensors and combination temperature, humidity, and carbon ...
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October 13, 2025
Camera Motion & Analytical Event Capture
Enhanced Video NVR Integration Supporting Camera Motion & Analytics The Commercial Video NVR Integration has been expanded. This integration provides a unified dashboard for both security and video systems, offering live and playback viewing, including Video Verification of related intrusion and access control activity.Now, you can create Virtual Zones to represent cameras for logging Motion & Analytical Activity, such as vehicle or person detection. Event Rules may be configured to capture snapshots from cameras for Archive Reporting and Real-Time Notifications. Detection zones may also be mapped on GeoView satellite imagery.Additionally, NVR Health Status can now be received and logged ...
Read MoreOctober 11, 2025
Recent Usability Improvements - October 2025
Customer Management Portal Monitor Keyword Filter: A keyword filter has been added to all Monitor dashboard views, allowing quick searches to filter real-time activity and system status information. Dealer Administrative Portal & System Updates DMP Firmware Version 254 Support: The new Holdup Zone type is now fully supported for receiving incoming events. Additionally, the new System Info option, which appends the panel serial number to events, can be used to authenticate incoming events when utilizing the panel’s communication paths for transmitting data into Connect ONE. TIP: Check the Configuration page for the Device as it includes recommended programming for the ...
Read MoreSeptember 10, 2025
Did You Know? DMP Profile Permissions by Door Using the Connect ONE Access Expander
A common challenge with DMP XR systems is the need to group doors into areas for managing access permissions. The Connect ONE Access Expander (ACCEXP-XR) solves this by extending system capabilities to 90,000 users while introducing flexible permission structures. With the Access Expander, administrators can create system profiles that individualize permissions—by area for arming/disarming, and by door for access control. Each door supports up to four time windows, allowing precise scheduling for when access is granted. The Access Expander is a compact network appliance, powered directly by the control panel. It requires only an Ethernet connection to communicate ...
Read MoreSeptember 10, 2025
Recent Usability Improvements
Customer Management Portal User Contact Numbers Added to Reports: The Exit Exception report, which may be used in a mustering situation to track employees left in the building, now contains their phone number so they can be contacted easily to verify their location. As a reminder, the Exit Exception report may be sent automatically upon an alarm event, such as fire alarm activation, or via a Task Rule. Likewise, the User List report also contains the users' phone number and email address. Live Keyword Search in Monitor → Activity: The Filter Results options now include a live keyword search for ...
Read MoreAugust 4, 2025
Bosch B/G Firmware Update Improving Cloud Connectivity
Reliable Cloud Connectivity Achieved with the Latest Firmware Bosch has discovered an issue regarding the B3512/ B4512 / B5512 / B6512 / B8512G / B9512G using firmware versions 3.15.024, 3.14.012, 3.14.100. These panels may lose their connection to our cloud service if connected over Ethernet which may affect the ability to connect to the panel using RPS or the Connect ONE app. In addition B3512 / B4512 / B5512 / B6512 have the potential to not send reports to the central station receiver if connecting to cloud over Ethernet. Technical Bulletin B Series Firmware 3.15.110 G Series Firmware 3.15.110
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May 2, 2025
NFC Wallet Cards - Native Apple/Google Wallet App
The Connect ONE Wallet Card Solution enables your access card on your mobile device. Now, you can use your Apple Wallet & Google Wallet to gain access to your doors, just like you use your mobile Wallet for everyday transactions. Users will now be able to forget the hassle of physical badges and simply hold their Phone to a Wavelynx reader to gain access. There are no apps, no need to unlock the device, and will continue to work for a period of time if the phone battery is low. NFC Wallet Cards: ✅ No 3rd Party App for Provisioning - ...
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April 29, 2025
Enhanced 2N Intercom/Access Integration
Along with the existing integration to manage the codes, cards, and phone directory, the new integration will provide the following additional features: ✅ Control (Lock/Unlock/Momentary Unlock) the Door Relay and Show Status ✅ Control (On/Off/Momentary On) the Output Relay and Show Status ✅ View Live Video from the Camera & Record a Snapshot upon Event ✅ Log Valid Access Activity and Invalid Codes/Cards Entered at the Reader/Keypad Read More
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