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110+ Latest News Stories

The Connected Cloud -- July 2022

The Connected Cloud -- July 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources July 2022   NEW: Mobile Navigation Footer Plus More Usability improvements enhance your customers' experience! Mobile Footer Navigation: A new footer navigation section has been added to the mobile app to improve the usability for quick access to the most commonly used functions of the application. It greatly enhances the ease of use and is available in both light and dark modes. Light ModeDark Mode Temporary Schedule Improvement: When viewing schedules in a list, if a temporary date is set on the schedule the status will reflect whether or not ...

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The Connected Cloud -- May 2022

The Connected Cloud -- May 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources May 2022   Updated Service Levels & Pricing More Value and More Potential for Greater RMR! We've updated our service levels, diagram below, to include more value for your customers. Please refer to the updated Connect ONE Price Guide available from the Home tab of the Dealer Site for complete details, you may also refer to the Dealer tab to check your current Dealer price level. The updated service levels and pricing will go into effect on May 15, 2022, there will be no change of pricing to any existing account activated prior ...

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The Connected Cloud -- April 2022

The Connected Cloud -- April 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources April 2022   Did You Know? According to a recent report from Grandview Research, demand for fire protection systems will increase steadily from 2022 to 2030 Expand Your Commercial Fire Alarm Business Along with the fire alarm modes of the Bosch and DMP combination control panels, you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. Offer a single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app ...

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The Connected Cloud -- March 2022

The Connected Cloud -- March 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources March 2022   Connect ONE: Your Customers' Productivity App ("Application") Our focus is to help your customers do more quicker and easier! Connect ONE is more than just a Security App, we continually enhance the usability so that it retains the objective to be a full-service productivity application. See the topic below in this newsletter for the latest enhancements. Many organizations are experiencing staff shortages and increased turnover - your clients need tools to easily add and remove an employee no matter how complex the system permissions may be or ...

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The Connected Cloud -- February 2022

The Connected Cloud -- February 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources February 2022   Information At Your Fingertips! When considering a cloud management service, remember to ask, what tools will I have to assist my customer remotely over the phone when they need help? Connect ONE offers the most troubleshooting information available. All information from the onsite control panels as well as the complete audit trail within Connect ONE is available to your support personnel in an instant, there's no special programming software or time waiting to connect to control panels to see exactly what's going on at the facility. Connect ...

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The Connected Cloud -- January 2022

The Connected Cloud -- January 2022

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources January 2022   Commercial Fire Alarm Monitoring Along with the fire alarm modes of the Bosch and DMP combination control panels you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. A single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app push. Connect the fire alarm printer output to the RS-232 port on our Network Gateway for full-data event capture. Currently supported on Edwards, Firelite, & ...

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The Connected Cloud -- December 2021

The Connected Cloud -- December 2021

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources December 2021   The Connect ONE User Application Gets a Fresh New Look The browser version and mobile apps both benefit from the updated look and feel, but don't worry - we've ensured the same functionality and general layout of actionable buttons for a consistent experience without re-training necessary. The updated look should bring about an improved sense of intuitiveness and ease of use, especially in the mobile apps. User Information We've also improved dark mode support for an improved experience in dark mode as well. User Edit (Dark Mode) ...

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The Connected Cloud -- November 2021

The Connected Cloud -- November 2021

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources November 2021   It's Simple - Provide More and Get More - Now More Important than Ever! Supplies are low, skilled technicians are harder to come by, and margins are dwindling, it's now more important than ever to get the most you can from every customer. With Connect ONE you can get more while also providing more! Provide additional services to every customer, new or existing, and maximize your profits. Connect ONE allows you to offer expanded services such as GeoView System Mapping, Safe Passage User Authorizations, Asset Management, and ...

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The Connected Cloud -- October 2021

The Connected Cloud -- October 2021

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources October 2021   ScanPass Mobile Credential with Plus Pin Option Now the popular mobile credential that simply uses barcodes placed on the door, has been improved with a high security per-door option of requiring a pin entry upon access. The pin entry is from their mobile device, no keypads or readers required! From the Dealer Site, each door may be configured of whether to require a pin (Scan+Pin): Once enabled the user will need to enter their pin, which is created/managed along with their mobile credential, from the ...

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The Connected Cloud -- September 2021

The Connected Cloud -- September 2021

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources September 2021   Scheduled In/Out, Exit Exception, and New Site Occupancy Report Now the popular In/Out Report and the new Site Occupancy Report can be delivered via email by a Scheduled Task Rule! Scheduled Task Rules have a new action option labeled "Trigger Report." Report types selected can be: In/Out By User - List user in and out times for each area and calculate total time in an area. Exit Exception By User - List users which have logged in but not logged out. NEW! Site Occupancy ...

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The Connected Cloud -- August 2021

The Connected Cloud -- August 2021

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources August 2021   Safe Passage Wins 2021 MVP Award at ISC West 2021 for Access Control Las Vegas, July 20, 2021—Safe Passage user authorization from Connect ONE® was honored with an industry-respected Most Valuable Product (MVP) award yesterday during ISC West in Las Vegas. Safe Passage, a feature of the cloud-hosted Connect ONE management platform by Connected Technologies, topped seven other entries in the Access Control category. The annual competition is sponsored by Security Sales & Integration magazine, one of the longest-running trade publications in the industry. (Connect ONE previously won an MVP award ...

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The Connected Cloud -- July 2021

The Connected Cloud -- July 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources July 2021 ExacqVision Integration Improved Connectivity Options The Connect ONE ExacqVision integration has been available for many years but has now been improved with easier connectivity options. Exacq Cloud Relay Compatible: No more port forwarding or incoming firewall rules required to view live/playback video in Connect ONE. Also, all video is encrypted. Multi-Server Compatible: If your customer uses a single Exacq Web Service to handle multiple Exacq Servers then this methodology is now also compatible with Connect ONE. When configuring the Exacq device in Connect ONE, you will ...

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