Feature Blog
224+ Feature Updates
November 1, 2019
New Playback Support Added for OpenEye, DW Spectrum, & ExcaqVision NVRs
A playback retrieval search option has been added to the Live Camera Stream Previously playback was only supported in conjunction with an event matched to an Event Rule. Now the playback option is added for any camera at anytime and may be viewed on the live stream window of the camera. This option is available at no additional charge for systems connected via an OpenEye, Digital Watchdog Spectrum, or ExcaqVision NVR.
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October 29, 2019
Login Profile Permission Added
System Profile Templates are a great option to pre-define permission options across multiple systems. Now this feature can be enforced as the only option presented to a user when adding new System Codes. This allows an Administrator to create an unlimited number of pre-defined profile templates and enforce those templates are the only option for a lower-level user to choose from when creating a new code.
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October 16, 2019
Login Integration to Dealer Business Software
Dealers can now store a permalink to the "Login to Customer Site As Dealer" option into their own customer relationship management software. Login to the Connect ONE Dealer Site to retrieve the link and simply click on the icon (referenced in highlight below) to copy and then paste it into a field within your CRM. Now when customer support receives a call and has the customer open in their CRM, they can easily click the link to log directly into that customer's account in Connect ONE. This can save valuable time on the call and help ...
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October 15, 2019
Option added for DMP XR System Code
The option supported on DMP XR 150 & 550 panels which allows the system codes in positions 2-20 to be sent to connected z-wave lock(s) has now been added to Connect ONE.
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October 10, 2019
HTTP(s) Server Event Push Added to UserAPI
Now you can pass event data to external 3rd party systems with ease using the Connect ONE UserAPI An action now exists which may be specified within an Interaction->Event Rule in the Application which allows for event data in JSON format to be pushed in near real-time via HTTP(s) POST to your server endpoint. You may define the JSON data structure in any format you desire. You may also choose to add additional parameters such as, “severity”:”info”, and you may also choose to omit any of the event variables.
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October 3, 2019
System Schedule Options & Auto Arm/Disarm
1) DMP schedules can now be set active or inactive without having to use the temporary window option. 2) Holidays can be edited from the main schedules page rather than having to first click on a time window. 3) DMP area schedules can now allow auto arming and disarming to be enabled or disabled. We wanted to ensure that you approve of giving the customer the authority to enable auto arming or disarming and so there is a per device option to enable this feature to show up for your customer. The option is present for XR 150, 350, or 550 ...
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September 23, 2019
Recurring Schedules for Interaction Task Rules
1) A option to disallow manual control of the task rule which reserves it for use as a scheduled option or in conjunction with an Event Rule action only.2) A recurring schedule option has been added to Task Rules, previously only a one-time schedule was possible. The new options allow for the task rule to automatically activate every week at a particular time and certain days plus every 1st occurence of a month at a particular time and on certain days or every 2nd, 3rd, 4th, or 5th occurence of the month. An example would be to set ...
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September 23, 2019
More Onscreen Alert Capabilities
1) If camera snapshots were recorded with the events then those snapshots are displayed within the onscreen alert. 2) You can now also show custom notes and instructions within the onscreen alert.3) If the customer has GeoView System Mapping enabled then a direct link to the site in GeoView will be shown in the onscreen alert.
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September 23, 2019
Email, Text, or Push Notification Options Expanded
1) Option added to Email, Text, or Push notifications to hide the system generated message and therefore only show the additional custom message provided in the notification action. This allows an event to trigger a completely custom notification message. 2) Option added to Email, Text, or Push notifications to send to the user which triggered the event.
Read MoreSeptember 23, 2019
App Utility Commands Added
Sensor Reset, Time Update, Alarm Silence, etc. commands were added to the mobile app under Utilities, previously only shown in the browser app.
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August 1, 2019
Access Expander: Up to 100,000 System Code Capacity
Another exciting value add feature is now available! DMP XR Series Panels: 10,000 System Users Plus 90,000 Expansion Users using Cards, Keyfobs (requires panel firmware 113 or greater), or ScanPass Mobile Credentials Bosch B/G Series: Up to 2,000 System Users Plus 90,000 Expansion Users using ScanPass Mobile Credentials Elk M1 Series: 199 System Users Plus 90,000 Expansion Users using Keypad Codes, Cards, Keyfobs, or ScanPass Mobile Credentials Honeywell Vista Turbo Series: Up to 250 System Users Plus 90,000 Expansion Users using ScanPass Mobile Credentials More Access Expander Features: 200+ Total Doors (doors expanded when used with ScanPass Mobile Credentials) 1,000 Permission Profiles 250 Time Windows 50 Holidays Instant Always-On VPN Communication ...
Read MoreJuly 15, 2019
Case Management Module - Service Company Add-On Level
A new add-on to the Case Management Module designed for service companies is now available. The new add-on increases the storage space from 5GB to 50GB, allows 3rd party software integration via the UserAPI, and provides the ability for signature capture on both the mobile and web interfaces. Using the UserAPI, your customer database software can issue tickets to the Connect ONE Case Management Module, the technician can complete the ticket in Connect ONE, obtain customer signatures, and lastly your customer database software can issue a retrieval of the ticket details completed by the technician. Service tickets can now ...
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