Feature Blog

230+ Feature Updates

User Permission By Area Report

User Permission By Area Report

A new report has been added which can list user(s) with matching permissions to a one or multiple site/area(s) Your customer now has a convenient security audit tool: Verify access has been authorized properly and ensures mistakes were not made Quick insight into who could have access to the area following an incident The permissions may be derived from either the user's Login Profile or System Profile(s) selectively.  This allows for the report to illustrate whether the user's login permission allows authority to manage certain areas separately from their authority with their passcode or access credential.

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OpenEye NVR Systems Supported

OpenEye NVR Systems Supported

Seamless integration is now possible between OpenEye Web Services NVR and Connect ONE® cloud platform.The OpenEye NVR and Connect ONE can be integrated via the OpenEye OWS Cloud. The cloud integration between OpenEye's Cloud and Connect ONE’s cloud service eliminates the need to connect to an IP address or to open an inbound port on the end user’s network firewall. Once connected, users can retrieve a camera list for quick and easy configuration, view live video, record snapshots upon an event from the Intrusion/Access System for video verification or review a 10-second Pre-Event and up ...

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2-Factor Authentication added to Customer Site

2-Factor Authentication added to Customer Site

We're happy to announce 2-factor authentication which has been available on the Connect ONE Dealer Site has now also been added to the Connect ONE Customer Site in accordance with our commitment to ensuring data security. Your customer can enable 2-factor authentication for any user.  They may also require 2-factor authentication for users which is specified within their login profile. When enabled the user must enter a 6-digit authentication code after providing their username and password.  The 6-digit code is generated via an App such as the Google Authenticator App and is valid for only 30 seconds.

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System Profile - Show/Modify Option

System Profile - Show/Modify Option

We released a new System Profile Option which allows you to set a master permission. The option is selectable by the dealer under the Device->Profiles menu of the customer account section on the Dealer Site. The option sets the following: Show & Modify, Show Only, or Do Not Show. If set to Show Only the profile cannot be modified by the customer regardless of their permissions. If set to Do Not Show the profile will be hidden from the customer selections. This option is helpful if there are certain profiles which should be restricted from customer use.

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Change Request Reminder Option

Change Request Reminder Option

We released a new Customer Option which prompts your customer to send you a change request submission whenever a user is modified. The option is selectable by the dealer under the Customer Options menu of the customer account section on the Dealer Site. The request has also been improved to accommodate multiple user changes within a single request submission so as to limit the amount of request emails sent into the dealer's inbox. Further it can also include the changed user's system code information, this can be helpful if the central station needs the user's code, which may have ...

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Send Reports at Customized Times

Send Reports at Customized Times

A new reporting feature has been added which allows your customer to select the time the report is delivered We're happy to announce a requested feature update which brings extend options for your customers. Properly configured security and access reporting is essential to provide the necessary business intelligence. Connect ONE now offers the following report timings: (new in BOLD) Daily - Events: 12am-11:59pm, Delivered: 12am each Day Overnight - Events: 7am-6:59am, Delivered: 7am each Day Weekly - Events: Mon @ 12am- Sun @ 11:59pm, Delivered: Monday @ 12am each Week Monthly - Events: 1st @ 12am- Last Day @ 11:59pm, Delivered: 1st @ 12...

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Digital Watchdog Spectrum NVR Systems Supported

Digital Watchdog Spectrum NVR Systems Supported

We recently added support for Digital Watchdog NVR systems.  These systems are compatible with the Connect ONE Browser App and the Mobile Apps for Android and iOS devices.   With the Digital Watchdog Spectrum NVR and Connect ONE you can: Integration with the DW Cloud for access to the NVR without port forwarding or incoming firewall rulesRetrieve a Camera List for quick & easy configurationView Live VideoRecord Snapshots upon an Event from the Intrusion/Access System for Video VerificationReview a 10-second Pre-Event and up to 45-second Post-Event Video Clip

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Checkpoint Tours

Checkpoint Tours

A new feature has been activated for tracking Checkpoint Tours.  ScanPass Mobile Credentials and/or Access Cards can be used at designated access points to track checkpoint activity.  The access point is configured as a start, middle, or end checkpoint.  As the user scans/swipes at each checkpoint their access is logged and can be reviewed. EconomicalMultiple checkpoints can be added economically by using ScanPass barcodes in place of card readers.  The user can scan the barcode with their phone using the Connect ONE App and their ScanPass Mobile Credential - no equipment (besides the barcode) and no wiring ...

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Warning Messages when Arming Improved

Warning Messages when Arming Improved

If there is a warning message when arming because of faulted zones, authority issue, etc., the message now appears below the arming buttons, previously the warning message was only displayed on the Activity page.

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Device Health Dashboard & Report

Device Health Dashboard & Report

  We’ve recently revamped the Device Health Dashboard on the Connect ONE Dealer Site and included proactive notifications to dealer support personnel. The dashboard has been revamped to include multiple trouble status indicators for devices.  Previously it only showed communication supervision troubles, now it also includes: AC Power, Low Battery, Network / Phone Line Troubles, and any Zone Troubles.In addition to the dashboard update, the weekly status email to your dealer support has been updated to show any device trouble of the conditions stated above.  We've also included a proactive email notification to your dealer support when any device ...

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Integrated Support for Geovision IP Cameras

Integrated Support for Geovision IP Cameras

We recently added support for Geovision IP Cameras. These cameras support authentication protection supported in all browsers and in both the Apple and Android Applications.New Time Saving Feature when Configuring IP Cameras Now you can setup multiple cameras within the same device account even though the cameras are assigned to different IP addresses and ports. This is a more convenient option than creating a new device account for each IP camera as was previously required, saving on setup time.

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Introducing ScanPass Mobile Credential with Auto-Scan

Introducing ScanPass Mobile Credential with Auto-Scan

We’re happy to announce a new feature for ScanPass Mobile Credentials called Auto-Scan. Auto-Scan allows you to simply press the Connect ONE App and present the phone to the door. That’s it. When Auto-Scan is disabled the user must press the ScanPass icon on the App and then present the phone to the door. Auto-Scan simplifies and cuts down on the entry time for accessing the door.

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Showing 133-144 of 230 features