Feature Blog

224+ Feature Updates

Code/Card Import Utility Expanded for Bosch B/G Series Control Panels

Code/Card Import Utility Expanded for Bosch B/G Series Control Panels

Now you and your customers with Bosch B/G series control panels can upload a list of codes and cards from a comma separated values (CSV) file. The file can include user name, code, card #, external card #, area authority levels, login profile, and up to 5 custom fields.

Read More
Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module

Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module

Service/Repair Tracking The module tracks service and repair tickets in real time, especially helpful in a large organization, facility or campus environment, ensuring prompt handling and remediation. It seamlessly notifies responsible parties with documents shared to all repair vendors simultaneously. It also stores the history of a repair and notifies responsible parties immediately of any actions taking place related to the service ticket. Incident Case Management The Connect ONE module tracks security related incidents and specific actions taken and remedies or if additional service may be required, including detailed reporting, work orders, history, photos, or other documentation uploaded ...

Read More
Customer Area, Door & Output Name Changes

Customer Area, Door & Output Name Changes

A new page has been added to the customer site which allows an Administrator to edit the names of the areas, doors, and outputs in the panel.  Name changes from this page do not alter the names within the control panel.  The change is made for the customer site only and the dealer site will retain both names, the customer chosen name as well as the panel name.  This new page is located in the Utilities section of the customer site.  This new feature gives your customer the flexibility to customize their system without requiring dealer intervention.

Read More
Your Customers Driving Additional RMR

Your Customers Driving Additional RMR

Your customers can now request additional features and services directly from the Connect ONE application. These additional features will not only make your customer stickier but also help to drive additional RMR for your company. Your customer may access the request form by clicking on the Request button at the top right of the screen or from the side menu. The request will be delivered to your support email address for your dealer account and a copy of the message will be sent to your customer.This new feature is also designed to make sure you customers know all ...

Read More
Event Rule Action Rate Limiting

Event Rule Action Rate Limiting

Your customer now has options to rate limit the actions present in an Event Rule. Those actions may consist of email or push notifications or they may also be related to Video capture or even task activation, which ever they are each can have its own configurable rate limit. Options to limit the action can be never, i.e. no limit, up to 24 hours. For instance, if someone only wanted to be notified of an access event, once every 24 hours, that could happen with rate limiting the action. This feature was added in response to a dealer's customer which ...

Read More
Sunrise/Sunset Schedules for DMP XR Control Panels

Sunrise/Sunset Schedules for DMP XR Control Panels

We're pleased to announce the addition of sunrise/sunset schedule options in a Time Window for DMP XR series control panels which were added in firmware version 171. Options now exist to start/stop a time window at sunrise or sunset with offsets of up to 60 minutes before and up to 60 minutes after the rise/set.

Read More
Simplified User Management with System Templates

Simplified User Management with System Templates

Further Simplifying User Data Entry A powerful new feature has been added for multi-site applications called System Profile Templates. Your customer can now specify templates which are comprised of individual system profile permissions across multiple systems.  When adding a new code, simply choose the template to use and the new code will be added to all systems specified in the template in one click, secondary batch options are no longer required.  Once the code has been added using a template it now becomes a single line entry for easy modification across multiple systems. As your customer's ...

Read More
3rd Party Integration with Open UserAPI – Now Expanded for Bosch B/G Series Control Panels

3rd Party Integration with Open UserAPI – Now Expanded for Bosch B/G Series Control Panels

Dealers were asking for one-point data entry for companies utilizing human resource software so they could automatically populate the access control database without re-entering data. Connect ONE® by Connected Technologies, LLC delivered, with the Access Expander’s Open User Application Programming Interface (API). Security.World - https://security.world/connect-one-focuses-on-delivering-simple-integrated-services-with-new-open-apis/Now dealers can integrate their connected Bosch B & G series control panels with Connect ONE and third-party human resource software via the API, previously supported on the DMP XR and Elk M1 platforms. It can also be deployed for membership based facilities, opening the door of opportunity to customers ...

Read More

Event Notification Bounce Delivered to Dealer

A new feature has been added which captures bounces from event notifications to your customers' email and/or text message addresses. Your support email will receive the notification so that your customer's contact information can be corrected and prevent them missing any important messages from their connected systems.

Read More

IFTTT Webhook Trigger

A new dedicated IFTTT webhook trigger has been added to the Connect ONE Task Rule Actions. Now a trigger action can be sent into the customer's IFTTT recipes to trigger any number of IFTTT connected services.

Read More
User Badge Support

User Badge Support

User Badge Support A new feature has been released to support user badge creation.  A new button exists within a user record, called Badge.  This opens a browser window, see screenshot, which shows a badge image that comprises of the user's image, name, and up to 4 custom fields which can be edited by your customer.  The badge can be printed horizontally or vertically, as well as downloaded as a JPEG image.  There is also an Export button which downloads a csv (comma separated values) file that can be used to import into the customer's external badging software.

Read More
Push Notifications

Push Notifications

Push Notifications - Another method of notification now possible with the Connect ONE® Android and Apple Apps Your customer can now enjoy push messages to their mobile device as another method of notification options which already included email, text messaging, and onscreen alerts.  Push notifications are enabled through the use of custom Event Rules.  Rules are 100% flexible in configuring what type of events and when to receive the notification.  In addition, the push notification can be configured to be silent or audible and may be individually enabled per mobile device.  They also follow the bypassing method which allows you ...

Read More

Showing 145-156 of 224 features