Feature Blog

230+ Feature Updates

2-Factor Authentication Added to Dealer Site

2-Factor Authentication Added to Dealer Site

We're happy to announce 2-factor authentication has been added to the Connect ONE Dealer Site in accordance with our commitment to ensuring data security. You can enable 2-factor authentication for any dealer user.  You may also require 2-factor authentication for users which is specified within their login profile. When enabled the user must enter a 6-digit authentication code after providing their username and password.  The 6-digit code is generated via an App such as the Google Authenticator App and is valid for only 30 seconds.

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Weather Monitoring/Alerts Module Added

Weather Monitoring/Alerts Module Added

We’ve recently added a brand new module which brings weather monitoring and alerts to Connect ONE. The weather module is an add-on to any customer site; a nominal add-on fee is required, please refer to the Connect ONE price guide.  Your customers can now monitor 6 weather metrics, updated every 30-60 minutes: Temperature Relative Humidity Current Condition Wind Speed Barometric Pressure Dew Point Each of the metrics can be programmed with a low and high threshold limit which can deliver notifications and interact with other devices onsite such as the alarm/access systems and thermostats. Historical reporting is also ...

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DoorBird Video Doorbell Integration Support Added

DoorBird Video Doorbell Integration Support Added

We’ve recently added support for DoorBird video doorbell devices. Your customers can now: 1) View Live Video 2) Open the Door from the Video screen 3) Open the DoorBird App from the Video screen for 2-way Audio 4) Integrate the Video with Alarm/Access events from the Alarm Control Panel for Video Verification DoorBird models include residential and commercial applications perfect for locked entry points in access control applications.  

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Scheduled Task Rules

Scheduled Task Rules

A Task Rule is a way to group multiple commands and activate all in a single action. Task rules may be activated manually, in response to an event, with a delayed time up to 4 hours, from a 3rd party service such as IFTTT, and now with a future scheduled date/time. The future activation date/time means that you no longer need to remember to manually activate the task rule a few days from now.

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Dealer Site Improved with Responsive Design

Dealer Site Improved with Responsive Design

The Connect ONE Dealer Site has been improved with a responsive design for all devices - PCs, phones, and tabletsResponsive DesignPhase 1 of the Connect ONE Dealer Site redesign has been completed which improves the usability of the site for all devices including phones and tablets. Previously those devices were supported but required zooming on the page to use the site effectively. Now the time saving technician feature, SmartTest, has never been easier to use since its easily selected from the display on a mobile phone. We've also improved the look and feel to be consistent with the Connect ONE ...

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Improved Support & New Options for Bosch B/G Series Control Panels

Improved Support & New Options for Bosch B/G Series Control Panels

Exciting new capabilities including easier setup and programming for Bosch B and G series control panelsPersistent Cloud ConnectionsCloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE. The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE. Now the control panel pushes events to Connect ONE in real-time, previously there was a short delay in receiving events using the Personal Notification method. Another benefit is faster command/action processing (...

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Code/Card Import Utility Expanded for Bosch B/G Series Control Panels

Code/Card Import Utility Expanded for Bosch B/G Series Control Panels

Now you and your customers with Bosch B/G series control panels can upload a list of codes and cards from a comma separated values (CSV) file. The file can include user name, code, card #, external card #, area authority levels, login profile, and up to 5 custom fields.

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Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module

Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module

Service/Repair Tracking The module tracks service and repair tickets in real time, especially helpful in a large organization, facility or campus environment, ensuring prompt handling and remediation. It seamlessly notifies responsible parties with documents shared to all repair vendors simultaneously. It also stores the history of a repair and notifies responsible parties immediately of any actions taking place related to the service ticket. Incident Case Management The Connect ONE module tracks security related incidents and specific actions taken and remedies or if additional service may be required, including detailed reporting, work orders, history, photos, or other documentation uploaded ...

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Customer Area, Door & Output Name Changes

Customer Area, Door & Output Name Changes

A new page has been added to the customer site which allows an Administrator to edit the names of the areas, doors, and outputs in the panel.  Name changes from this page do not alter the names within the control panel.  The change is made for the customer site only and the dealer site will retain both names, the customer chosen name as well as the panel name.  This new page is located in the Utilities section of the customer site.  This new feature gives your customer the flexibility to customize their system without requiring dealer intervention.

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Your Customers Driving Additional RMR

Your Customers Driving Additional RMR

Your customers can now request additional features and services directly from the Connect ONE application. These additional features will not only make your customer stickier but also help to drive additional RMR for your company. Your customer may access the request form by clicking on the Request button at the top right of the screen or from the side menu. The request will be delivered to your support email address for your dealer account and a copy of the message will be sent to your customer.This new feature is also designed to make sure you customers know all ...

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Event Rule Action Rate Limiting

Event Rule Action Rate Limiting

Your customer now has options to rate limit the actions present in an Event Rule. Those actions may consist of email or push notifications or they may also be related to Video capture or even task activation, which ever they are each can have its own configurable rate limit. Options to limit the action can be never, i.e. no limit, up to 24 hours. For instance, if someone only wanted to be notified of an access event, once every 24 hours, that could happen with rate limiting the action. This feature was added in response to a dealer's customer which ...

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Sunrise/Sunset Schedules for DMP XR Control Panels

Sunrise/Sunset Schedules for DMP XR Control Panels

We're pleased to announce the addition of sunrise/sunset schedule options in a Time Window for DMP XR series control panels which were added in firmware version 171. Options now exist to start/stop a time window at sunrise or sunset with offsets of up to 60 minutes before and up to 60 minutes after the rise/set.

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Showing 145-156 of 230 features